{"id":122,"date":"2023-02-17T11:17:53","date_gmt":"2023-02-17T11:17:53","guid":{"rendered":"https:\/\/alukas.presslayouts.com\/dummy\/?page_id=122"},"modified":"2025-11-27T11:31:21","modified_gmt":"2025-11-27T11:31:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/samusa.ba\/bs\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"122\" class=\"elementor elementor-122\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5e8d048 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5e8d048\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f090efe\" data-id=\"f090efe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bc9613 elementor-widget elementor-widget-pls-heading\" data-id=\"8bc9613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"pls-header-40409\" class=\"pls-element pls-heading pls-text-left separator-line\">\t\n\t\t\t\n\t\t\t<div class=\"heading-wrap\">\n\t\t\t<span class=\"separator-left\"><\/span>\n\t\t\t<h2 class=\"heading-title\">Kupovina<\/h2>\t\t\t<span class=\"separator-right\"><\/span>\n\t\t\t\t\t<\/div>\n\t\t\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-1256489\" data-id=\"1256489\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9301962 elementor-widget elementor-widget-pls-accordion\" data-id=\"9301962\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-95770\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link open\" href=\"#elementor-tab-title-1541\" data-style=\"default\">\n\t\t\t\t\tKako mogu izvr\u0161iti kupovinu?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1541\" class=\"collapse accordion-tab-content show\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Kupovinu mo\u017eete izvr\u0161iti jednostavno putem na\u0161e web stranice. Izaberite \u017eeljeni komad nakita, dodajte ga u korpu, a zatim slijedite upute za pla\u0107anje.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1543\" data-style=\"default\">\n\t\t\t\t\t Da li \u0161aljete u inostranstvo?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1543\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Trenutno ne vr\u0161imo dostavu van Bosne i Hercegovine. Na\u0161a usluga dostave dostupna je isklju\u010divo unutar granica BiH.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1545\" data-style=\"default\">\n\t\t\t\t\tKoliko \u0107e vremena trebati da dobijem svoj paket?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1545\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Vrijeme isporuke zavisi od va\u0161e lokacije, ali obi\u010dno traje izme\u0111u 3 do 5 radnih dana.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-530dca6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"530dca6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ef0499\" data-id=\"0ef0499\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-892c903 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"892c903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-864f8d7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"864f8d7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6aa49a0\" data-id=\"6aa49a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a12bca8 elementor-widget elementor-widget-pls-heading\" data-id=\"a12bca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"pls-header-21226\" class=\"pls-element pls-heading pls-text-left separator-line\">\t\n\t\t\t\n\t\t\t<div class=\"heading-wrap\">\n\t\t\t<span class=\"separator-left\"><\/span>\n\t\t\t<h2 class=\"heading-title\">Pla\u0107anje<\/h2>\t\t\t<span class=\"separator-right\"><\/span>\n\t\t\t\t\t<\/div>\n\t\t\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-343b6f3\" data-id=\"343b6f3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d275ea1 elementor-widget elementor-widget-pls-accordion\" data-id=\"d275ea1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-46257\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link open\" href=\"#elementor-tab-title-2201\" data-style=\"default\">\n\t\t\t\t\tKoji su na\u010dini pla\u0107anja prihva\u0107eni?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2201\" class=\"collapse accordion-tab-content show\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Prihvatamo nekoliko na\u010dina pla\u0107anja kako bismo vam olak\u0161ali kupovinu: pla\u0107anje prilikom preuzimanja i pla\u0107anje karticom.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2203\" data-style=\"default\">\n\t\t\t\t\tDa li mogu dobiti fiskalni ra\u010dun za svoju kupovinu?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2203\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Naravno! Nakon \u0161to izvr\u0161ite kupovinu, izdajemo fiskalni ra\u010dun koji \u0107e biti dostavljen zajedno s va\u0161im proizvodom. Ako vam je potrebna dodatna kopija ra\u010duna, slobodno nas kontaktirajte.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2205\" data-style=\"default\">\n\t\t\t\t\t\u0160ta da radim ako do\u0111e do gre\u0161ke prilikom pla\u0107anja?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2205\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Ukoliko do\u0111e do gre\u0161ke tokom pla\u0107anja, preporu\u010dujemo da provjerite stanje na svom ra\u010dunu ili poku\u0161ate ponovo. Ako se problem nastavi, obratite se na\u0161em timu za podr\u0161ku, koji \u0107e vam pomo\u0107i da rije\u0161ite pote\u0161ko\u0107e.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab6135c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab6135c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b4f0ed\" data-id=\"0b4f0ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d1a305 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8d1a305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d1a487 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d1a487\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ed693c6\" data-id=\"ed693c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0db5cfb elementor-widget elementor-widget-pls-heading\" data-id=\"0db5cfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"pls-header-24482\" class=\"pls-element pls-heading pls-text-left separator-line\">\t\n\t\t\t\n\t\t\t<div class=\"heading-wrap\">\n\t\t\t<span class=\"separator-left\"><\/span>\n\t\t\t<h3 class=\"heading-title\"> Narud\u017ebe & povrati<\/h3>\t\t\t<span class=\"separator-right\"><\/span>\n\t\t\t\t\t<\/div>\n\t\t\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-527487e\" data-id=\"527487e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c69797 elementor-widget elementor-widget-pls-accordion\" data-id=\"0c69797\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-83757\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link open\" href=\"#elementor-tab-title-1301\" data-style=\"default\">\n\t\t\t\t\tKako da naru\u010dim?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1301\" class=\"collapse accordion-tab-content show\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Da biste naru\u010dili, jednostavno pregledajte na\u0161u online prodavnicu i odaberite proizvode koje \u017eelite kupiti. Kada prona\u0111ete \u017eeljeni komad nakita, kliknite na dugme \"Dodaj u korpu\". Nakon \u0161to zavr\u0161ite s odabirom, idite na va\u0161u korpu, pregledajte narud\u017ebu i kliknite na \"Naru\u010di\". Slijedite upute za pla\u0107anje i dostavu, a va\u0161a narud\u017eba \u0107e biti obra\u0111ena!<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1303\" data-style=\"default\">\n\t\t\t\t\tKako mogu otkazati ili promijeniti svoju narud\u017ebu?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1303\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Ako \u017eelite otkazati ili promijeniti svoju narud\u017ebu, molimo vas da nas kontaktirate \u0161to je prije mogu\u0107e. Mo\u017eete to u\u010diniti putem e-maila ili telefonski. Imajte na umu da promjene ili otkazivanja mogu biti mogu\u0107a samo ako va\u0161a narud\u017eba jo\u0161 nije otpremljena. Nakon \u0161to je narud\u017eba poslana, ne\u0107emo mo\u0107i izvr\u0161iti izmjene, ali mo\u017eete zapo\u010deti proces povrata kada primite paket.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1305\" data-style=\"default\">\n\t\t\t\t\tDa li mi je potreban ra\u010dun za naru\u010divanje?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1305\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Ne, za naru\u010divanje nije potreban ra\u010dun. Mo\u017eete jednostavno pregledati na\u0161u ponudu, dodati \u017eeljene proizvode u korpu i izvr\u0161iti narud\u017ebu bez potrebe za prethodnim registriranjem ili posjedovanjem ra\u010duna.<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1307\" data-style=\"default\">\n\t\t\t\t\tKako mogu vratiti proizvod?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1307\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p>Ako niste zadovoljni s proizvodom i \u017eelite ga vratiti, mo\u017eete to u\u010diniti unutar 14 dana od datuma prijema. Proizvod mora biti u originalnom pakovanju. Da biste zapo\u010deli proces povrata, kontaktirajte na\u0161 tim za korisni\u010dku podr\u0161ku putem e-maila ili telefona. Oni \u0107e vam pru\u017eiti sve potrebne informacije i upute za vra\u0107anje proizvoda.<\/p><p>\u00a0<\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Kupovina Kako mogu izvr\u0161iti kupovinu? Kupovinu mo\u017eete izvr\u0161iti jednostavno putem na\u0161e web stranice. Izaberite \u017eeljeni komad nakita, dodajte ga u korpu, a zatim slijedite upute za pla\u0107anje. Da li \u0161aljete<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-122","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/samusa.ba\/bs\/wp-json\/wp\/v2\/pages\/122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samusa.ba\/bs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/samusa.ba\/bs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/samusa.ba\/bs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/samusa.ba\/bs\/wp-json\/wp\/v2\/comments?post=122"}],"version-history":[{"count":0,"href":"https:\/\/samusa.ba\/bs\/wp-json\/wp\/v2\/pages\/122\/revisions"}],"wp:attachment":[{"href":"https:\/\/samusa.ba\/bs\/wp-json\/wp\/v2\/media?parent=122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}